Improve your customer service with the addition of text messaging more and more patrons are prefer texting over calls or emails for customer service.įurthermore, text messaging is a preferred mode of communication for many customers, particularly millennials and Gen Z, who prefer to communicate via text rather than email or phone. By texting with customers, you will strengthen their loyalty to your brand through increased engagement and overall satisfaction. Your business can continue using your current landline number, with the added benefit of being able to send and receive text messages on the same number. Text-enabling a landline can be very helpful for any businesses who already have and use a landline or a VoIP number to communicate with customers. To send a business text message from a landline, you'll need to text-enable your landline number using a text messaging service. All that has changed with landline texting services like Texty Pro that allows businesses of all sizes to signup and start texting in minutes. Until a few years ago, sending a text from a landline was only possible if you are a large scale company with an IT department. Can landlines send text messages to mobile phones?